ServiceTonic is the service automation and management software that enables business to manage easily and effectively each of their services.
Its unique multi-service capability lets companies take advantage of efficient service management in multiple areas of the company. ServiceTonic can be used for IT Service Management (ITSM), Customer Service and for any other service a company wants to automate, also called Enterprise Service Management.
IT Service Management
ServiceTonic includes a comprehensive functionality to help IT Departments automating and managing their IT Service aligned with ITIL best practices.
ServiceTonic combines flexibility, power and ease of use for you to automate and manage your services effectively. With ServiceTonic optimize costs, have more control and more satisfied users, all without programming.
Make your Choice. ServiceTonic is available on-premise (installed on your own servers) or cloud, always with the support of our support team.
Request a quote and we will advise on which method best suits your business needs.
In the very demanding public healthcare environment, ServiceTonic helps us achieving over 90% of our service level agreements by increasing our efficiency and providing us with the right tools to continuously improve our IT service management.
, IT Department
GSS Gestió de Serveis Sanitaris
The flexibility and power of SERVICETONIC has allowed us to set up our IT support service to our needs in a short period of time without additional development costs.
Sergio José S., Systems and Technology Manager
ServiceTonic team has provided and efficient support to help us implementing our Service Desk aligned with ITIL best practices and we are now able to properly manage the needs of our subsidiaries and take appropriate decisions at all times to reach expected quality level (EQL).
Javier C., IT Technical Director
Need more information? Contact us.
We will be happy to assist you and answer all your questions.